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BPO industry is among the largest recruiters of young talents internationally. Ever since BPO has gone beyond Call Centers and included Non-voice Services as well, not only the employment potential in the industry has further expanded manifold, but the quality of jobs and careers has improved vastly and become attractive for ambitious, serious individuals. African BPO Academy envisions empoweing youths of Kenya with knowledge, skills and international Certifications so that they can join the BPO industry in a big way.

November 2009

ABA wins Computer Society of Kenya Award in recognition for launching top BPO certifications in Kenya.

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Appointed as the prestigious Certification Training Provider (CTP) partner of the world leader BCI, (BPO Certification Institute, Inc.); African BPO Academy offers internationally benchmarked BCI Certification Training Programs for young BPO aspirants in Kenya.

We at Kenya BPO & Contact Center Society (KBCCS) fully endorse BCI Professional Certifications to everybody willing to make career in BPO and Contact Center Industry. I am sure Afican BPO Academy's BCI certification training programs will completely change the face of Kenyan BPO Industry. I am sure we will soon see thousands of BCI Certified Professionals working in Kenyan BPO Companies.

ESTHER W. MUCHIRI
Head -Training
Kenya BPO & Contact Center Society