African BPO Academy is benchmarked with some of the world’s best training organizations in terms of training management systems; training techniques and knowledge management. ABA’s association with BCI has helped it create what is perhaps’ Africa’s most advanced and complete BPO training systems. Indeed, constant guidance by top IT and BPO companies help us retain highest level of relevance and value for our local BPO industry. In fact, shortly, ABA training and delivery practices are going to set up exacting standards for others to follow not only in Kenya, but across all leading and emerging African BPO nations. Today, some of the most talented trainers, subject matter experts and career development professionals are associated with ABA and together, they have given ABA the massive capacity and confidence to undertake ground-breaking and truly gargantuan talent development initiative across Kenyan Universities in which students of colleges across Kenya are being, (and shortly, even in Uganda, Tanzania, Rwanda and Nigeria will be!) cultivated and nurtured for great white-collar careers in the global BPO industry.